Custom operations & automation for SMBs. Connect tools, streamline tasks, consolidate scattered work into one system.
Partner with usSave time, save money, expand your bandwidth.
A conversation about your operation. Together we find what slows you down and if our services are a good fit.
You get a written proposal. Scope, pricing, timeline, and how we integrate with your existing systems.
A weekly meeting keeps progress transparent, while also incorporating your input to keep the vision aligned.
We monitor, maintain, and adapt as your business evolves. Long-term relationships over volume.
Some examples of real systems we've designed and deployed:
The repetitive steps between your tools, automated. Client intake, invoicing, scheduling, approvals. Data flows where it needs to go without someone retyping it or remembering to push it along.
One clear view of how your operation is actually running. Revenue, pipeline, utilization, whatever metrics matter to you. A single source of truth that stays current on its own.
Forms, contracts, invoices. Extracted, classified, and routed as they arrive. Filed, tagged, and sent to the right person. Automatically.
Custom databases built around how you track relationships. Contacts, deals, communication history, follow-ups. Synced across the tools you already use.
AI agents that watch, decide, and act on their own or through a human-in-the-loop. Monitoring, triaging, flagging what needs attention. Running 24/7 on your infrastructure, governed by your rules.
Co-founder
Costa has a master's in organic chemistry and spent years in industrial research and engineering. He brings process design and systems thinking from that work: how operations actually move, where they fail, and what has to stay dependable.
costa@baxterlabs.io
Co-founder
Mike spent nearly twenty years as a general manager running operations end to end. He contributes logistics and a ground-level understanding of how businesses operate, including years of managing and delegating the manual work that slows teams down.
mike@baxterlabs.ioWe start with the smallest dependable version that works. Simple, fast, private, and polished. Complexity gets added only when it has earned its place through real value, not because it was possible.
Research comes before generation. Ideas become structured, testable systems with clear planning and patterns you can maintain. Automation should stay understandable, not a black box.
We teach before we automate. Users stay informed, decisions stay in human hands, and every interaction should make sense: what it does, why it matters, and what happens next. Technology can speed things up and keep records clean without hiding responsibility or judgment.
Book a 30-minute consultation. We'll discuss your biggest bottlenecks and explore if automation is right for you.
